Thursday, June 18, 2009

Panda Express

Since I had such good luck with Five Guys, I thought I'd try a few others. I went to Panda Express to get some take-out after our recent trip to Iowa, and I found that the to-go containers are made of styrofoam. So, I wrote to them. Below is their reply. Not quite as encouraging as the Five Guys reply, but not terrible. We'll see what actually happens.

Jason
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Dear Mr. Hosch,


I would like to thank you for sharing your feedback regarding the food containers at our Panda Express locations. Please feel confident our Marketing department was made aware of this matter and can have this feedback for their information and review.


Panda Restaurant Group continually looks for ways to be green and more environmentally friendly. In the corporate offices, all polystyrene and Styrofoam have been removed. Associates are encouraged to use reusable cups, plates and flatware. Recycle and energy saving programs have been adopted. In Panda restaurants, new and innovative packaging is regularly tested in the search to find materials that perform for the Guest while being better for the environment. Menus are recyclable and printed with vegetable based inks. Equipment, like a waterless wok range, is engineered to reduce the use of natural resources. There are challenges but Panda is committed to diligently finding solutions because we value the preservation of the earth and its resources


Please accept our sincerest apology for any inconveniences that may have resulted from this visit. Thank you again for contacting us about the take away containers. Your feedback is crucial to our success, and you can be sure we will use it to improve.


Natalie Matsumoto


Guest Relations Coordinator

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